E-Commerce Advisors are matched with small businesses that require guidance to build their e-commerce and digital capabilities.
What is an E-Commerce advisor?
E-commerce Advisors are trained to help your business better understand its e-commerce capabilities and to identify solutions to assist your businesses digitalization. E-commerce Advisors are current students or recent graduates who will receive training to support businesses with digital adoption.
How do I access an E-Commerce advisor?
Businesses that request support will be paired with an E-commerce Advisor to assess their digital needs and help develop their e-commerce strategies and deploy new digital technologies.
Do I need to work with an E-Commerce advisor if I already have a strategy or staff members with expertise?
After an initial meeting, businesses may opt-out from working with an E-commerce Advisor as part of the Grow Your Business Online program and proceed solely with the grant application. It is highly recommended however that businesses take advantage of the expertise of an E-commerce Advisor to support digitization.
How long can I work with an E-Commerce advisor?
Businesses can be paired with an advisor for up to six weeks.
Can an E-Commerce work with a third party consultant?
E-Commerce advisors may consult with third party consultants, however, they cannot perform work for the consultant. The business proprietor must be present at each meeting.
Do I have to pay for the E-Commerce advisor?
No, you do not have to pay to be matched with an advisor.
How will the E-Commerce advisor help my business?
The advisor will meet with you to set short-term e-commerce goals for your business. You will then work with your advisor for up to six weeks to accomplish these goals.
Two Meeting Policy
Under the Two Meeting Policy, if a business cancels two meetings without rescheduling, or does not attend the meetings without prior notice, the match will be ended as advisors are a limited resource. Businesses are still eligible to submit receipts for reimbursement, however, they will not be rematched with an advisor.